January 18, 2024

My second week at the Miami Dade Military Museum started with a white board cleanup. The museum has many appointments, schedules, and administrative duties written on the white board. This helps to remind the staff about upcoming events. The whiteboard contains 6 months of the year. Every time a staff member needs to write down an important update regarding the museum, the whiteboard is a useful tool for this purpose. The board needed to be recleaned in order to fix the past months of the year. My duty was to erase everything on the white board from the past months, and replace the months with correct dates for the new year. Because the whiteboard had not been erased in a very long time, I had to use Windex and a rag to clean the board. Once the board was cleaned, I re-dated the board for the new year of 2024. 

After I completed the white board project, I helped the museum with the completion of building a brick path. The museum has a path that encompasses half of the museum’s surrounding grounds. The museum wants to extend the path to the other half of the museum, and there is still a lot of work that needs to be done to prepare the path. I was assigned a wheelbarrow and gloves in order to transport the bricks to the part of the path that currently needs to be completed. The museum will have Navy Sea cadets help prepare the path as well. The project on the brick path will be an ongoing project for the next coming weeks and I look forward to its completion.

In my previous post about my first week at the museum, I described the fact that the museum’s telephone system was not working. The museum had a technician visit the museum, however the technician confirmed that the problem was with AT&T telephone company. Most of the staff at the museum are older and they are retired military personnel. One of the staff members was having great difficulty with contacting a person that could help the museum with the phone damage. The staff member had other responsibilities to take care of, so I was assigned to help the museum get a technician from AT&T that could fix the phones at the museum. After many minutes on the phone, and answering questions from AT&T, I was able to get a ticket number, and have a technician visit the museum to fix the phones. The damage to the phones needs to be fixed as soon as possible, because people need to call the museum for their hours of operation, or any other questions. Hopefully the issue with the phones will be fixed in the upcoming week.

Lastly, the museum wants to conduct a survey for guests that visit, so that they can receive general feedback and ideas on ways to improve the museum. The museum uses an email platform called mail chimp. This email platform is designed to mass export emails to everybody who is on the museum’s email list. I was tasked with creating a survey through mail chimp. I created a survey through mail chimp, that asks the guests to rate their experience at the museum. The survey also asks the guests to explain how they heard about the museum, and how the museum can improve. This was an overall review of my duties at the museum during my second week.








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